Frequently asked questionsQ.: How do I pay for my vehicle?
A.: You can pay cash on the day or you can pay via bank transfer.Q.: How far in advance can I book my transport ?
A.: All online bookings should be made 24 hours before the journey is going to take place. For transport required within 24 hours please call us on the telephone number provided to confirm availability.Q.: Are the prices per passenger or per vehicle?
A.: All our prices we quote are per vehicle and not per passenger.Q.: Do you charge extra if my flight is delayed?
A.: If you provide a flight number, you will not be charged extra if your flight is delayed because we monitor flight arrivals at all UK airports. Please make sure you provide your flight number to the booking operator.Q.: How will I find my driver at the airport?
A.: All our drivers will be given your contact information so they will call you to meet them in a specific location in the arrivals section. Meet and greet services may include an extra charge, so please contact our operator for further information.Q.: Are there discounts for airport transfers?
A.: Yes, we have special rates for airport transfers. Please contact us for these special rates.Q.: Are your drivers qualified?
A.: All drivers working for our company are fully qualified and registered with the local licencing authority.Q.: Do you take on company contracts?
A.: Yes, we do take on company contracts, please fill in our contact form with your company’s details so that we can quickly complete a credit check and setup your account.Q.: Do you have wheelchair accessible vehicles?
A.: Yes, please contact us if you need a wheelchair accessible vehicle.Q.: Do you have child seats?
A.: Yes, child seats are available in our minibuses at no additional charge.Q.: Are pets allowed in the vehicles?
A.: No, we only permit guide dogs with their disabled badge holders.Q.: Is tipping required?
A.: Tipping is optional and at your discretion.Q.: Who do I contact for a loss item?
A.: Contact us immediately so that we may check our lost property.